Inside Loftus branch, 1916 © RBS

Behind the counter

Bank staff worked together to meet new responsibilities, and to keep serving their customers, while also worrying about colleagues on active service and coping with changing demographics in their own ranks

The bill room in Manchester King Street branch, 1910s © RBS

Pay and hours

Staff shortages and rampant inflation changed working hours and pay structures

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Some of Manchester & Liverpool District Banking Co's first female clerks, 1915 © RBS

Women at work

Thousands of women ‘did their bit’ by going to work in banks

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